It’s often hard to tell just how ‘good’ a supplier is.
Supplier Performance Overview
Most successful organizations have inward focused metrics in place to measure key variables and monitor financial results. However, many fail to look outward to suppliers who play a critical role in an organizations performance. Late deliveries, missing products, and quality issues from suppliers are just a few of many issues that can arise and have monumental effects on day to day operations of an organization and create long term turmoil with customers. Not only can customer relationships and contracts be tested or tarnished, but costly fines and penalties can be levied against organizations if suppliers fail to meet obligations.