Building on strong past engagements, one of the largest operators in Canada’s growing oil sands industry engaged Trindent to assess the efficiency of operation within its maintenance services group.

HOW WE MADE IT HAPPEN

Enforced crane shop cancellation and confirmation process, leading to 59% reduction in rental crane costs:

• Freed up company-owned resources to reduce unnecessary rental crane bookings.
• Reported out on reservations that were not utilized for each maintenance area.
• Promoted active communication between crane shop and users.

Improved reporting and management systems:

• Installed area and team dashboards.
• Upgraded daily activity sheet to track barriers.
• Implemented weekly executive level reports to increase operational performance visibility.

Improved contractor short interval management by frontline supervisors, leading to 18% reduction in contractor FTE:

• Reported out on planned vs. unplanned permits to reduce contractor time spent on permit request
• Standardized duration and timing for contractor breaks to avoid unnecessary travel time

“Trindent’s team helped us to establish processes and performance management tools which resulted in cultivating an active and effective management environment. Financially speaking, the engagement proved to be successful and sustainable.”

– Vice President, Maintenance